For ink companies to continually thrive, they must be attentive to customers’ needs, whether it is providing excellent technical service or developing quality new products. Quantum Ink president Adam Bland said Quantum Ink puts tremendous emphasis on innovation and service. “I think you could easily say 50% or more of what we are doing daily is dedicated to innovation and service, service being the larger portion of that,” he said. “Just in the last year, we’ve formulated at least eight very di...